Contact Us

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123 Street Avenue, City Town, 99999

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REPAIR POLICY

Repair questions answered

Repair Policy

 
 

REPAIR POLICY

So…you’ve had a breakthrough!

If your spirit beads break – don’t worry! It could actually be a good thing. When a mala breaks it represents karma breaking. It can be a positive sign of progression.

I am happy to restring your spirit beads  for a fee of $20.00 Canadian

You can arrange your repair through the contact form.

Please ensure you include a return address, plus a copy of your payment confirmation.

Also, please indicate on package “Temporary Import for Repair” to avoid any charges/delays at the border.

Please send your broken beads to:

VOLERRA

5101 54 Ave

Ponoka, AB

 T4J 1H2

CANADA

 

Have questions? No problem! Email me: volerra@gmail.com

OUR 30-DAY GUARANTEE

If your jewelry breaks within 30 days of your purchase date, I will remake it without any charges. Shipping and handling is not covered, however, the repair is free of charge. Volerra is not responsible for any items lost in the shipping process.Please email: volerra@gmail.com